Returns & Exchanges

At Delugs, we want you to be completely satisfied with your purchase. If your new strap or accessory isn't the perfect fit, you can return or exchange any unworn items within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring the product is in its original, unworn condition with all protective films intact.

• 3.
  Ship to Delugs

  Affix the provided shipping label to your package and drop it off at any authorized courier location; please retain your tracking receipt for reference.

• 4.
  Quality Check & Refund

  Once our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 3-5 business days.